Every guest gets an answer in seconds.
An AI assistant answers your guests on your website, WhatsApp, Telegram and email, from what your own site says. What it doesn't know, it asks you. After a WhatsApp order, it asks the guest for a Google review.
$79 a month, or $59 a month billed yearly. Up to 3,000 messages a month.
Why a restaurant needs it
Guests write when it suits them: in the middle of service, after closing, on your day off. The questions are nearly always the same. Are you open, where do I park, is there a vegan dish, do you deliver. Each one is easy to answer, and each one left unanswered is a guest who may choose a place that replied.
You can't cook and type. The assistant answers the routine questions at once, in the guest's language, and passes you only the ones that need you.
Everything it does
It answers where your guests already write
A chat bubble on your website, your WhatsApp number, a Telegram bot and the email address guests write to. One assistant, with the same answers everywhere.
The website chat works as soon as you save your setup page. Telegram works the day you connect it. WhatsApp, email and missed-call texts are connected together with you after purchase, and we email you as each one goes live.
It answers from your own facts
It reads your website and the notes you add on your setup page, and uses only those. It doesn't invent a price, an opening time or a policy. It replies in the guest's language, in a few short sentences, and says it is an AI when asked.
It asks you when it doesn't know
A question it can't answer is sent to you. Your reply is kept, so the next guest who asks gets it at once. On Telegram, your reply also goes back to the guest who asked.
It texts back missed calls
When a call goes unanswered, the caller gets a text right away, so they can write their question instead of phoning the next restaurant on the list.
It asks for a review after a WhatsApp order
Review requests are included. Every guest who orders through WhatsApp receives one message with the link to your Google reviews, after the number of hours you set: from 1 to 99, or 3 if you leave the field empty. A couple of hours suits a takeaway order; a delivery or a dinner may need longer.
It works the same way on Telegram. Each guest gets one request, then none for 90 days. Nobody is offered a reward and nobody is filtered out.
When a review comes in, paste it on your setup page and get a reply draft, to edit and post yourself.
It knows its limits
It never confirms an order, a booking or a payment by itself: it tells the guest how you take them. It never asks your guests for an email address. And it stays on the subject of your restaurant.
How it brings in revenue
- The answer arrives while the guest is still deciding
- Someone asking “are you open?” is choosing where to eat now. A reply in seconds reaches them before they choose. A reply the next morning doesn't.
- A missed call becomes a conversation
- The call you can't take during the rush gets a text back, and the guest carries on in writing.
- More reviews, without anyone having to ask
- Few guests think of leaving a review by themselves. A request that arrives a few hours after an order reaches them while the meal is fresh. Recent reviews give the next guest, and Google, more to go on.
- Your time goes to the dining room
- The routine questions are handled. You only see the ones that need a decision from you.
What happens after you pay
Open your setup page
Your confirmation email has the link. Add what your website doesn't say: allergens, parking, delivery area.
Switch on your channels
The website chat starts when you save. Connect Telegram on the same page. Give us your WhatsApp number, your phone and your email, and we connect those with you.
Set your review request
Add the link to your Google reviews and the number of hours to wait.
Price
Instant Omnichannel Chat
$79
a month, or $59 a month billed yearly ($708 a year)
- Website chat, WhatsApp, Telegram and email
- A text back on every missed call
- Review requests after WhatsApp and Telegram messages
- Reply drafts for the reviews you receive
- Up to 3,000 messages a month, then $0.03 per additional message
- No setup fee
You pay on a secure page run by Whop, our payment partner. Prices are before tax; any tax is added at checkout. Sold to businesses only. In France the same prices apply in euros, excluding VAT: see the French page.
Questions
Does it take orders or bookings?
No. It never confirms an order, a booking or a payment. It tells the guest how you take them: your phone number, your booking link, your ordering page.
Who receives a review request?
Every guest who writes to you on WhatsApp or Telegram. The assistant can't tell an order from a question, so the message is worded for both. Each guest gets it once, then not again for 90 days. No reward is offered and unhappy guests are not left out: Google's rules ask for both.
Can I choose when the review request is sent?
Yes. On your setup page, enter any number of hours from 1 to 99. If you leave it empty, the request goes out after 3 hours.
How soon does WhatsApp work?
WhatsApp runs through Meta's WhatsApp Business platform, which has to approve your number. We do that setup together with you after purchase and email you when it is live. Until then, the website chat and Telegram already answer.
Does it work if Vuedia didn't build my website?
Yes. Your setup page gives you one line to paste into your site, and the chat bubble appears.
Does it ask my guests for their email?
No. Guests write from WhatsApp, Telegram or your website and are never asked for an email address.
What if I go over 3,000 messages?
Each additional message that month costs $0.03.
Can I cancel?
Cancel anytime; the service runs until the end of the month, or the year, you've paid for. Write to contact@vuedia.com and we stop the renewal.
Stop losing the guests who wrote and got no reply.
One assistant for your website, WhatsApp, Telegram and email, with review requests included.
Other add-ons: Hosting, domain and updates, AI phone host, Listings done for you, Weekly social posts, Spanish version, VuediaCards.